FREQUENTLY ASKED QUESTIONS
The number one question, are you reliable?
Do you charge for an onsite quotation?
HOME & OFFICE CLEANS
How much does it cost for domestic cleaning?
Services can range in price, whether it is regular cleaning or one off cleans. We offer one-off cleans for a fixe price after an initial appraisal and £12 – £14 per hour for regular cleans. Please be aware though that these are estimates, your quote could be significantly lower of higher. We can easily visit your property and provide a full written break down on costs.
Is there a contract?
Can we trust the cleaners?
What if our regular cleaner cannot make it?
What happens if the cleaner breaks something?
If one of our cleaners breaks something, we repair or replace the item. Our cleaners are covered by liability insurance of £5 million to be used in extreme circumstances.
Do we have to be there when the cleaner attends?
CARPET, UPHOLSTERY & HARD FLOOR CLEANS
Are you trained?
What can you clean?
How often should my carpets or upholstery be cleaned?
Does carpet & upholstery get dirtier quicker after cleaning?
How long does it take to dry?
Are the carpet & upholstery cleaning solutions you use safe?
How much does it cost for carpet and upholstery cleaning?
Do you move furniture?
What are those shiny things you put underneath the furniture?
What method of carpet and upholstery cleaning do you use?
Do you clean curtains?
Are you insured?
PRESSURE WASHING & GRAFFITI REMOVAL
Do we need to supply power and water?
What areas do you cover?
Do you seal brickwork and floors after pressure washing?
Can you pressure wash / clean anything?
Do you leave a mess after pressure washing?
Can all graffiti be removed?
Is reverse graffiti illegal?